Let me start by saying "Thanks" to Rick from Team Titleist for helping me out with an issue I was having with my TT account.
I went on to explain to Rick that I joined TT in 2012 and that I got a bag tag early on,tested Titleist balls several times and that it was great being a member of Team Titleist.
During the conversation,I told him that over the past 5 years,I have had 3 deaths in the family,4 major surgeries including a knee revision back in April 2018.
I told him,I am doing well after the knee revision but soon after,I developed Cluster Headaches,I had a headache everyday from May to December last year and I still have some,but not as bad. These headaches caused panic attacks and made me forgetful,very forgetful. I would forget everyday things,including logins and passwords,including my TT login.What I did was, I created another TT account and didn't realize it. This may sound kind of silly to some,but I was kind of distraught and sad at the same time about this, because of being unable to remember a simple thing. A problem I had most of last year.
Rick was very understanding and I am grateful.He offered his condolences and said,I hope you get back on the course soon. I told him,I have been playing some,but not a lot yet. He said,let me send you some balls to help you out.I said that wasn't really necessary,I just got some for Christmas,but he said wanted to. I got them yesterday,with the TT Logo on them,plus a lanyard,pivot tool and ball marker. I was taken aback by his generosity and short note. This means so much to me.
I am thankful for Titleist and Team Titleist and how good you guys have been to me throughout the years
Thank You Team Titleist.